Target is probably among the most popular retail store out there, it has almost everything you can think of, from clothes to furniture, and Just like other retail store out there, Target also has policies with regards returning an item. In a situation that a customer get an item and has assembled it, what does Target policy say about that? If you want to find out, then you’re in the right place. Read through to find out everything you need to know about Assembled Item
What Does Target Consider an “Assembled Item”?
An assembled items simply means an item that has been put together after buying it. In other word, they are those items that usually come in a box, with part and instruction.
Example of such items are furniture, toys, or electronics. Do you remember those train toy for kids that you need to assemble before kid can use them? That is a typical example of an assembled item.
Majority of these type of item are usually sold unassembled at Target, and the reason for this is to make transportation easy. So if a customer buy an item, and then assembles them, it could be a little complicated when returning them. This is because Target needs to ensure that the item is still in good condition, so they can resell it to another customer.
Target’s Policy on Assembled Items: Can You Return Them?
The answer to this question isn’t a straightforward one. It’s true that Target would accept return of most item if its within the 90 day window, but if the item has been assembled, then the policy becomes a bit stricter. If you buy an item from Target, and it’s defective at the point of purchase, then you can return it with the receipt and original packaging.
But in a situation that the item was damaged because of improper assembly, then Target may refuse to accept the item.
If the item in question is a furniture, electronics, and home goods, Target may decide to offer exchange or even partial payment. It is very important that you have the necessary manuals, accessories, and packaging when making a return to Target, this will increase the chances of the item been accepted.
Always make sure you read Target’s return policy before assembling an item, this will help avoid any issues
What If the Item Is Defective After Assembly?
If a customer buys an item from Target and then finds out that it is defected after assembling it, the customer may be eligible for a return or exchange. The customer has to initiate the return within the 90 days window and must make sure that the return isn’t because of improper assembly. If the item got damaged when the customer was assembling it, Target might not accept it.
It is important for customer to have the receipt, or any proof of purchase, original packaging, and accessories. This will make the return process easy
If the item is an electronics and appliances, Target will direct you you to the manufacturer’s warranty. If it’s a Furniture and home goods, customer will get a replacement or even refund if the defect is from the manufacturer.
Conditions for Returning an Assembled Item
Below are the conditions for returning an assembled items to target:
1. Ensure the Item Is in Good Condition
You don’t expect Target to accept an item that’s in a bad shape, how will they resell it? Make sure that the item in question is in a good condition without signs of misuse.
Like i said before, if the item was damaged from incorrect assembly, Target may decide to reject the return. But in a situation that the defect was from the manufacturer, you could be eligible for a refund or exchange
2. Keep the Receipt and Original Packaging
You should get your receipt or proof of purchase ready before initiating for a return. Also, having the original packaging, manuals, and accessories , will make the whole process easier and faster, so don’t forget to include those.
3. Check for Manufacturer’s Warranty
If the assembled item is furniture, electronics, or appliances, then the manufacturer’s warranty is what may apply, instead of Target’s return policy. If the item you bought, falls under the category i just listed, the Target may direct you to the manufacturer for repairs or a replacement.
How to Return an Assembled Item to Target
Follow the steps to return an Assembled items to Target:
1. Review Target’s Return Policy
Don’t just go about returning an item, find out if the item in question qualifies to be returned. Remember that the return window for most item is 90 days, so ensure it is within 90 day before initiating a return.
There are some item however that may have a have different return windows or special conditions, example are electronics and furniture.
2. Gather All Necessary Materials
The next step is to make sure you have all the necessary material needed to make a return. Make sure you have a receipt or any proof of payment, this is very important.
If the item has accessories, make sure you include them. Also put the item in it’s original packaging if possible. If any of the accessory is missing, there’s every possibilities that Target may not accept it.
3. Visit a Target Store or Start an Online Return
You can decide to take the item yourself to a target store and make a return by visiting the Guest Services desk for assistance or you can visit the Target app and make a return. It depends on the one you want.
4. Explain the Return Reason Clearly
Explain clearly the reason for the return. If you bought the item from Target and it’s defective, then Target may decide to offer replacement, refund, or store credit , It all depends on the situation at hand.
Items That Cannot Be Returned After Assembly
There are some items that cannot be returned to Target after assembly, and some of them are:
1. Furniture and Large Items
There are some furniture that cannot be returned after use, example of such furniture are beds, desks, and cabinets. The above mentioned may not be eligible for return.
The moment the customer has assembled it together, it may be considered used and non-returnable by Target, especially if there is any sign of damage. But the case will be different if the damaged was caused at the point of purchase, or the manufacturer.
2. Electronics and Appliances
There are certain electronic and appliance that cannot be returned the moment they are installed or assembled. If the item was defective, then the manufacturer warranty will apply, you would have to contact the manufacturer for a replacement.
3. Custom or Personalized Items
If the item is customized or personalized, it might not be possible to return. An example is monogrammed furniture or special-order items. This category of item are final sale and they cannot be returned if they have been assembled or modified.
4. Hygiene and Health Products
Another type category of item that might not be accepted after assemble are mattresses, medical equipment, or certain baby products. The reason for this is due to hygiene and safety.