Buying diapers for your baby isn’t exactly a no-brainer, especially if you guess the wrong size or brand. But what if you’ve already taken the box cap off? Can you return it to Target? Target does offer a flexible return policy, but whether you can exchange opened diapers depends on a few factors, including the reason for the return, store policy, and whether you’re in possession of a receipt.
You might receive a refund or exchange, or you might get store credit but there are also exceptions. This article will explain all about Target’s return policy for opened diaper boxes and your expectations when it comes to returns.
Can You Return an Opened Box of Diapers to Target?
Yes, you can return an opened box of diapers to Target, but there is a caveat. Returns are permitted under Target’s return policy within 90 days with a receipt. But an opened box may only get you an exchange or store credit when it is returned, rather than a refund.
A further exception is if the diapers are defective or damaged, or if they caused an allergic reaction, in which cases Target is more likely to accept the return, even if the diapers were opened. You might need to show proof of purchase and describe the problem to customer service.
Even without a receipt, the item can be returned if you made the purchase using a Target RedCard, Target Circle or other digital payment method that can verify the purchase.
If you’re not sure, contact your local Target store, since discretion is involved in accepting returns with a manager. For the best results, send the item back as quickly as possible.
Common Exceptions and Considerations When Returning Opened Diapers to Target
Target offers a flexible return policy, but there are some exceptions and conditions to consider when returning an opened box of diapers.
1. Opened Items Are Not Always Eligible for a Refund
If they have opened the diaper package, Target may refund the money, but might just give them an exchange or a store credit.
You’ll be more likely to get a refund if the diapers are defective or caused a rash or allergic reaction to your baby.
2. Returns Without a Receipt Are Limited
If you don’t have a receipt, Target may reject the return or allow a refund at the lowest selling price. Using a Target RedCard or Target Circle account helps track purchases for easier returns.
3. Manager Discretion Applies
Some returns, especially opened items, depend on manager approval. If refused, you can try another store location.
To improve your chances of a successful return, keep your receipt and return the item as soon as possible
What If the Diapers Are Defective?
You can return the diapers to Target if the diapers are defective, meaning the straps are torn, they leak or cause a skin reaction, even if the box is opened. Target’s policy says returns of damaged or faulty products are allowed, but having a receipt or proof of purchase makes the return process easier.
Otherwise, go to the store and talk to their customer service about defective diapers. Depending on the circumstances, they might give you a refund, an exchange or store credit. If you purchased the diapers using a Target RedCard, Target Circle or other digital payment method, they are able to look up your purchase.
If Target denies the return, inquire with the diaper manufacturer, because many brands provide refunds, replacements or coupons for defective products. While you can get a successful refund or exchange, the sooner you return the item, the better your chances.
How to Return Defective Diapers
Below is how to refund defective diapers:
1. Gather Proof of Purchase: First, find your receipt or check your Target Circle, RedCard or digital payment history. Target will process the return without a receipt, although you may receive in-store credit rather than a cash refund.
2. Go to a Target Store or Initiate an Online Return: The second step in this recall is for consumers to bring the defective diapers to a Customer Service desk at any Target store. If you purchased them online, you can request a return on Target’s website or app.
3. Explain the Issue: Make sure to explain why the diapers are defective in the third step (i.e. broken straps, leaking, or allergic reaction.) More specificity makes it more likely that we get approval.
4. Accept the Available Solution: The final step is to accept Target’s resolution, which may include a refund, exchange, or store credit. If denied, contact the diaper manufacturer for a possible refund or replacement.
Returning Diapers Without a Receipt
If you don’t have a receipt, you might still be able to return diapers to Target, though your options may be limited. If all else fails, Target can find your purchase using a Target RedCard, Target Circle or other digital payment method you used.
If you bring the item back without proof of purchase, Target may refund only the lowest price at which the item was sold, and may only provide store credit rather than cash. You might also be asked for a valid ID — Target tracks non-receipt returns to prevent fraud.
If you have unopened diapers (your chances of a return approval are higher). But, when it comes to opened packs, it is all up to the store policy and manager discretion.
If Target won’t take back the package, you might want to reach out to the diaper manufacturer, since some brands will issue a refund or replacement if you find the product unsatisfactory. The sooner you act, the better your odds of a successful return.
How Long Do You Have to Return Diapers to Target?
Target’s regular return policy permits you to return diapers up to 90 days after the purchase for a refund or exchange. Anyone using a Target RedCard gets an additional 30 days, for a total of 120 days.
For items purchased from one of Target’s owned brands (like Up & Up diapers), you have up to one year, even if opened, to return them.
Note: You must have the receipt or proof of purchase to qualify for a refund. Without a receipt, Target might provide store credit for the lowest sale price.
Due to the nature of opened diaper packs returns are on a case-by-case basis depending on the reason and up to store discretion. Target is more apt to take back the diapers if they are defective or cause an allergic reaction. To ensure best results, return diapers as soon as possible.