Cat & Jack is a children’s clothing line sold only at Target. Since it launched in 2016, this brand has become a go-to for parents looking for affordable, durable, and stylish design. Target created Cat & Jack for quality fashion and comfy clothing for babies, toddlers, and big kids—all at wallet-friendly prices.
Cat & Jack has one of the best features of its product lineup: a one-year satisfaction guarantee. That means parents can send back well-loved or damaged items during a 365-day period if they are not satisfied making it a no-risk option for families. The label carries dresses, jackets, jeans, t-shirts and even uniforms, so they’re well-turned-out for all occasions.
Target’s General Return Policy: What You Should Know
Here is what you should know about Target return policy:
1. Review the Standard Return Window
The first thing to remember is that Target lets most items be returned within 90 days of purchase. You’ll need the original receipt or another backup proof of purchase to qualify.
2. Know the Extended Return Period
Certain items have longer return periods. If a Target RedCard was used, you get an additional 30 days to return your item.
Target’s owned brands — Cat & Jack, Up & Up and Good & Gather — have a one-year return policy, so you can return them within the year if you are unhappy with it.
3. You Can Return Items Without a Receipt
If you can’t find your receipt, you may be able to return your item anyway. If you used a credit card, debit card or RedCard, Target can look up your purchase.
But if they can’t locate your purchase in their system, you may only be eligible for a store credit, not a full refund. No-receipt returns are also limited to $100 in a given year.
4. Understand What Items Are Non-Returnable
Passport products cannot be return even with a receipt. This includes opened personal care products, digital downloads, prepaid cards and gift cards.
only opened video games, movies and software can be exchanged for the same item if defective.
5. Return Online Purchases
If you purchased something from Target. com, you can return it by mail or in store. For return via mail, go into your Target account, print a return label, and ship the package back.
Note that some returns may need you to pay for shipping.
6. Select whether you want a Refund or an Exchange
Once your item is eligible to be returned, you can request either a refund or an exchange.
If you don’t show a receipt, Target generally will give you store credit, not cash, or money back on the original payment method.
Can You Return Cat & Jack Clothes to Target?
Cat & Jack clothes can be returned to Target. Target offers a one-year second-guess guarantee on all Cat & Jack items. That means if the clothes don’t meet your expectations — they shrink, fade, rip, whatever, don’t fit well — you can return them within 365 days for a full refund or exchange.
To return an item, you can take it to a Target store with your receipt or proof of purchase. And if you purchased it with a Target RedCard, credit or debit card, even if you’ve lost the receipt, Target can trace the purchase.
For items you purchased online, return the item by mail or at any Target store. Note: Clothing must be in wearable condition to be eligible for a return.
Does Cat & Jack Have a Special Return Policy?
Yes, Target’s Cat & Jack has an extended return policy. In contrast to most brands, which offer a 90-day return policy, Cat & Jack items include a one-year satisfaction guarantee. That way, if they don’t live up to your expectations, you can send them back within 365 days.
Whether the clothes shrink, fade, rip or simply don’t fit well, Target lets you return them within that window for a full refund or exchange. To complete the return, take the item to a Target store and present your receipt, or proof of purchase. If you paid with a Target RedCard, credit card, or debit card, Target is able to look your purchase up system.
Online purchases can also be returned by mail or in-store. The item must be wearable to be returned successfully.
Steps to Follow for In-Store Returns
Follow the following steps for an in-store returns:
1. Gather Your Item and Receipt: Bring the Cat & Jack item you would like to return. Having your receipt will make things easier, but if you used a credit/debit card or RedCard, Target will also be able to look up your purchase.
2. Visit the Guest Services Desk: Go to the Customer Service or Guest Services desk of any Target store. Tell the staff you need to return your item, and they will walk you through the process.
3. Select Refund or Exchange: For Cat & Jack returns made within a year, Target also offers a full refund or an exchange. Without a receipt, you might get store credit instead
4. Receive Your Refund: If approved, your refund will be processed to your original payment method, RedCard, or as store credit.
How to Return Items via Mail
Here are the steps to return a Cat & Jack to Target:
1. Log in to Your Target Account: First, sign into Target. com or the Target app. Visit your order history, click on the Cat & Jack item you wish to return.
2. Request a Return: Select “Return an Item” and follow the instructions. If your item is eligible for a mail-in return, Target will create a prepaid return shipping label.)
3. Pack the Item Securely: If possible, place the item back in its original packaging. Just make sure it is not getting sealed if it is not in a condition to be worn.
4. Ship the Package: Affix the return label to your package and drop it off with the appropriate carrier (UPS or USPS).
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